The Columbus REALTORS® has adopted voluntary mediation as an alternative method for resolving disputes. While mediation is strongly encouraged, it is not mandatory.
Mediation is a form of facilitated negotiation, conducted in a more informal setting, by which a trained and experienced third party helps the disputing parties reach a mutually acceptable resolution.
Once both parties to a dispute have notified the Columbus REALTORS® of their willingness to mediate, a mutually agreeable time will be set for them to meet with one of the Association's mediators.
If an agreement is reached through mediation, both parties will be asked to sign a written agreement, and $200 of each party's $250 arbitration fee will be refunded. Failure to reach agreement through mediation will not be considered by a hearing panel during any subsequent arbitration hearing.