Case Interpretations

Case Interpretations

Interpretations of the Code of Ethics has been developed by the Professional Standards Committee of the National Association of REALTORS® to help REALTORS® understand the ethical obligations created by the Code of Ethics, and as a reference work for Grievance Committees, ethics and arbitration Hearing Panels, and Boards of Directors.

Interpretations of the Code of Ethics presents specific situations involving charges of alleged unethical conduct by REALTORS®, which are reviewed by a peer panel of Association Members and in which decisions as to ethical conduct are reached.

Interpretations of the Code of Ethics

  • Article 1 - Protect and Promote Your Client’s Interests, But be Honest with All Parties
  • Article 2 - Avoid Exaggeration, Misrepresentation, and Concealment of Pertinent Facts. Do Not Reveal Facts that are Confidential Under the Scope of Your Agency Relationship
  • Article 3 - Cooperate with Other Real Estate Professionals to Advance Client’s Best Interests
  • Article 4 - When Buying or Selling, Make Your Position in the Transaction or Interest Known
  • Article 5 - Disclose Present or Contemplated Interest in Any Property to All Parties
  • Article 6 - Avoid Side Deals without Client’s Informed Consent
  • Article 7 - Accept Compensation from Only One Party, Except with Full Disclosure and Informed Consent
  • Article 8 - Keep the Funds of Clients and Customers in Escrow
  • Article 9 - Assure, Whenever Possible, that Transactional Details are in Writing
  • Article 10 - Provide Equal Service to All Clients and Customers
  • Article 11 - Be Knowledgeable and Competent in the Fields of Practice in Which You Ordinarily Engage. Obtain Assistance or Disclose Lack of Experience if Necessary
  • Article 12 - Present a True Picture in Your Advertising and Other Public Representations
  • Article 13 - Do Not Engage in the Unauthorized Practice of Law
  • Article 14 - Be a Willing Participant in Code Enforcement Procedures
  • Article 15 - Ensure that Your Comments about Other Real Estate Professionals are Truthful, and Not Misleading
  • Article 16 - Respect the Agency Relationships, and other Exclusive Relationships Recognized by Law, that Other REALTOR® have with their Clients
  • Article 17 - Arbitrate Contractual and Specific Non-Contractual Disputes with Other REALTORS® and with Your Clients


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