Tempo Bug and Issues Update
Following are a few of the known issues that are being researched and corrected on TempoTM at this time:
Autopopulation of Tax Data:
Homeowner name has been added to the autopop screen so agents can verify owner of subject property when autopopping tax data for new listings. The owner name will not appear anywhere on the listing form, only on the autopop screen prior to filling in the long edit form for a new listing.
Mapping Accuracy:
It has been reported that TempoTM maps are displaying property markers in the middle or end of the street instead of on the housetop. This is being researched and the accuracy will be improved. Agents can correct the map location of the property when on the add/edit page. Listings can be remapped to the correct location simply by going to add/edit for the specific listing, clicking the "map property" button, and click on the exact location of the property on the map, then clicking "ok".
Photo Image Name Label:
The Image Name list for photos has been modified. The previous label "Other" has been replaced with a blank label. We are currently monitoring to verify that this change will not have any negative affects. All photos previously labeled "Other" will now display a blank space where the previous label was located.
Photo Remarks:
Photo remarks for older listings were shuffled when we converted to new TempoTM. These photo remarks will not be updated. Members must move the remarks to the correct photo on a photo-by-photo basis. This has been corrected for listings currently being added to TempoTM. Only listings prior to conversion were affected.
Photo Preview on Add/Edit:
The "red error message" on Add/Edit images is a display error. It is being researched currently. This particular error message generally does not mean the photo is not uploaded. It is a display error only on the Add/Edit screen. Agents are encouraged to search for the listing by MLS number or street address. If the photos appear correctly on the listing, the agent does not need to re-upload the photo.
Agent to Agent Remarks notification:
A notification of Agent to Agent Remarks (A2A) availability has been added to all agent reports on TempoTM. We cannot currently link directly to the report, so the agent will need to open the A2A report in order to see the A2A remarks.
Auditor Links on Sidebar:
Auditor links for the individual county auditor websites appear on the sidebar. Previously in old TempoTM, they appeared on the "Public Records" menu at the top of the screen in addition to the Realist login. They could not be added to that window, and have been instead moved to the Sidebar under "CBR Auditor Links".
Archive:
The archive is missing values for some fields and some properties are not linking to the entire history of the property address. This is very high priority and we are working on this issue daily. The "New Archive report" has been set as the default report when view a history of a property on TempoTM
Searching Active and Expired at the Same Time:
Searching for multiple categories on TempoTM currently causes some properties to be excluded. This is due to a conflict in date searches when the list date, sold date, expired date, etc. are chosen simultaneously. Currently, you can search active, and sold listings using a sold date, but when using active and expired, the expired date causes the active listings to be excluded. This is a very high priority. We do not currently have an estimated time for correction.
Prospect Auto Notification/ Account Status Issues
Currently with the TempoTM 5 system, any change that takes an agent or office to an inactive status will turn off Prospect Auto Notification for all agents affected. This applies to agents individually or in instances where an office is set to an inactive status. All the members of that office will have their Prospect Auto Notification settings turned off.
Should you find that your account has been affected in this manner you will need to manually turn Prospect Auto Notification back on for all prospects that were previously active. Please be aware that there is no means to do this for all prospects at the same time. You will need to manually make this change on each prospect individually.
TempoTM 5 Classes
Below is a grid of the classes scheduled for TempoTM 5 training in July & August. These are the same TempoTM 1, 2 and 3 classes we've been teaching for years now -- but using the TempoTM 5 system, of course.
Calendar